AGENCIA DE ADUANAS MARIO LONDOÑO S.A. (MARIO LONDOÑO CUSTOMS AGENCY) Level 1 offers its CLIENTS a number of existing resources, its own facilities, and resources in information, economics, technology, staffing, strategic alliances, and trade agreements, working with international freight forwarders and customs agents throughout the Andean Group, forming the basis which guarantees an operational structure, facilitating monitoring and control at each stage of the operation. The most important asset at MARIO LONDOÑO CUSTOMS AGENCY Level 1 is our staff, with whom we have successfully carried out various logistic processes. We therefore have a workforce that is highly trained in the international trade services sector; of our 300 employees at the national level, over 70% have more than 5 years experience in the business.
Our website, http://www.grupomalco.com/, and Voice Over IP communication system provide us with real time connection to national level. Most of our employees use cellular equipment provided by the company, which allows us to provide timely information to our clients.
We also use:
Software developed by MARIO LONDOÑO CUSTOMS AGENCY Level 1
MUISCA version DIAN Information delivery system (DIAN: Tax and Customs Authority)
Web Enabled Online Information systems
Securing Importation data
Securing Exportation data
DO) Delivery Order processing events control
DO Process Status Consultation
DO`s history Consultation
Reports for management control, export of data for spreadsheet (Excel) analysis
Export of data to feed management indicators
Export of data to other mangement systems
We offer national coverage, represented by 12 well-equipped offices, linked by dedicated communication channels between our offices. These are situated in the main maritime ports (Buenaventura, Cartagena, Barranquilla, Santa Marta and Turbo), at the borders (Ipiales, Cúcuta, Riohacha and Paraguachón), and important cities within the country (Bogotá, Medellín and Cali).